"I was unsure whether I needed a face to face consultation so I used eConsult instead. eConsult gave me peace of mind that my concerns were heard in a timely fashion without taking up an urgent appointment."

Patient, Docklands Medical Centre,

"It is brilliant you can message your GP and they decided if a face to face appointment is required. On this occasion a face to face appointment was required and I only waited for a day. It’s the first time I've used eConsult and I was very pleased with the service and outcome, therefore can’t think of any improvements."

Chris, Woolton House Medical Centre, Liverpool

"I was able to put my question and then be told what to do without thinking I was wasting anyone's time."

Patient, Harris Memorial Surgery, Kernow

"eConsult is a quick and efficient way to resolve health issues without the stress of repeated phone calls to try and get through to a busy reception. It can save having to take time off work which is very helpful. "

Patient, South View Partnership, Bromley

"eConsult enabled me to get treatment for my illness and be able to look after my two young sons. I was able to fill the form in quickly and from the comfort of my own home. "

Patient, Aintree Park Group Practice, Liverpool