The online triage and consultation tool transforming general practice

eConsult empowers GPs and practice staff with a viable and effective means to increase patient access

eConsult is live in

300 NHS practices

Across

35 CCGs

Available to

2.8 million patients

Watch an overview of eConsult

eConsult: an overview

eConsult is a platform that allows patients to consult with their own NHS GP simply by completing a quick online form. It helps GPs to deliver better access to registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

See for yourself how simple it is for patients to use eConsult with our interactive live demo.

Commissioner on eConsult

“Giving patients the option of self-managing presenting conditions is definitely the way forward in terms of extending patient choice and helping to manage the increasing demand faced by our GPs.”

Jeanette Hucey, Associate Director of Transformation Basildon and Brentwood CCG

GPs on eConsult

“eConsult is the way forward in 21st Century patient access to primary care. Our GPs like it as it provides a time efficient and safe way to manage a wide range of patient health issues.”

Dr Ajit Kadirgamar Clinical Lead for The Practice +

Patients on eConsult

“Technically very simple and no jargon. Quicker with no waiting. I was able to go straight to pharmacist. Highly recommend as a first port of call.”

Chris, Patient at Docklands Medical Centre, London

News, blog & updates

by Dr Aravinth Balachandran

The future is digital

South View surgery in Bromley has 13,000 patients, many of whom commute into London every weekday. Keen to keep up…

by Aman Kundraw

In the news

A look at some of the latest news stories reveals, sadly but unsurprisingly, that GPs are still under enormous pressure…