eTriage is a digital triage solution for any NHS Urgent and Emergency Department. eTriage gets the patient to the right care quickly and safely, and reduces A&E waiting times.

eTriage patients using iPads

Before eTriage, patients would check-in to the department with a receptionist. They would sit down and wait, have their history taken by a triage nurse and then wait again, before being assessed. Now, history take and check-in is carried out by patients on arrival, thanks to a bank of tablets with the clinically developed eTriage software.

As the available number of tablets is matched to your hospital’s peak demand, patients should have no wait to check-in. Receptionists and front desk staff can help patients complete their eTriage check-in if there are any problems.

eTriage reduces NHS A&E waiting times for patients and the clinically developed questions triage patients in real-time to ensure the most critical patients are seen first.

How eTriage would work in your hospital

  1. The patient completes an eTriage in the waiting room

    • An Emergency Department patient arrives and enters their demographics and history into the eTriage tablets.
    • The patient’s details are automatically cross-checked with the Mini-spine and their NHS number. Over 90% of patients are matched automatically. 
    • Patient’s are asked simple, easy to read questions that react in real-time to take an accurate and safe clinical history.
    • It takes 3-4 minutes to complete an eTriage, which safely reduces A&E waiting times.
  2. The patient’s symptoms are automatically triaged

    • The clinical history provided by the patient is auto-triaged into the hospital clinical system, with full interoperability.
    • eTriage will auto-triage patients aligning to the Manchester Triage System so that it is easy to know which patients should be treated first. 
    • If a patient flags as a medical emergency your staff are alerted immediately to take action.

Get in touch

Sound good?

Find out more about features and pricing.

If you are a patient and want to contact your own NHS GP, online with eConsult click here to start.

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