eConsult blog

Outpatient care is a problem area primed and ready for innovation and service redesign. There were 125 million outpatient appointments recorded in HES data in 2019-20, (67% more than ten…

The NHS App is a simple and secure way to access a range of NHS services via an app or through your browser. It’s the easiest way to prove your…

Krista Burslam is a qualified Nurse who has worked extensively in Emergency Medicine in the UK and internationally. Before joining eConsult Health as the Clinical Director for Urgent and Emergency…

There seems to be a running joke in primary care practices… How many toolbars does someone working in a GP practice need? The answer is one, of course. The eConsult…

A workload management solution that uses artificial intelligence to intelligently triage and route patient requests to the most appropriate contact within GP surgeries has been successful in the latest (second)…

Updated instructions below (June 2021) COVID-19 has accelerated the use of virtual health services, with over 70% of patient requests to a GP practice now receiving alternatives to face-to-face consultations.…

Official welcome to Q doctor Over the last 12 months, eConsult has hit a series of major milestones, including being the platform of choice for over 3,300 GP surgeries, patients…

eConsult Health acquires Q doctor, bringing digital triage, video and SMS together in a single platform for GPs and hospitals LONDON, UNITED KINGDOM – 24th May 2021 – eConsult Health,…

How should GPs cope with bottlenecks and rising demand for services? The pandemic has put this important question into the spotlight. At a time of great strain, how do we…

Mental health issues have always been a common reason for patients to consult with their GP, but over the last year COVID-19 has caused disruption to so many lives, and…

Patients sometimes complain that eConsult “asks too many questions”. We respectfully disagree. If you’ve never been a GP, it’s easy to understand why, in the age of chatbots, a patient…

What are they and why do they matter? DIGITISE RESPONSIBLY The present coronavirus pandemic has brought about unprecedented global challenges, not least within the healthcare sector. Within our business alone,…