eConsult blog
News and think pieces from the eConsult team
How collecting patient information digitally can support triage nurses
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How collecting patient information digitally can support triage nurses
Read moreTriage nurses are one of the most valuable roles within an Emergency Department, but they are placed in increasingly difficult situations. Departments are crowded, staff are stretched, patients are frustrated…
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Dr James Perry: How we’ve introduced clinician efficiency with eConsult
Read moreThe two most important things you should look for from your online consultation provider are: Whether it can safely help you care navigate patients to the right service or appointment…
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Clinical triage is essential to any safe online consultation platform
Read moreWould you drive a car without seatbelts or an airbag? I don’t think most people would. These are safety features that you hope won’t be necessary, but are there in…
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eConsult Health partners with Intersystems to help streamline NHS triage | Press release
Read moreMarket-leader in digital triage and remote consultation solutions selects advanced data capabilities of InterSystems IRIS for Health™ platform to achieve critical integration with NHS IT systems InterSystems, an innovative data…
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Dr David Cooper: My perspective of eConsult, 5 years in
Read moreDr David Cooper recently took part in a webinar about digital asynchronous consultations where he spoke about the patient and practice benefits of having used eConsult for the past 5…
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New Chief Technology Officer joins eConsult Health | Press release
Read moreEx BMJ and Your.MD and CTO Rex Cooper joins the health tech leader as it hits 20 million remote consultations. eConsult, the UK’s leading digital triage system for NHS GPs,…
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What is ECDS data and why is it so important?
Read more‘Condom’, ‘Boxing Ring’ and ‘Mushroom’. These were just some of the diagnoses submitted for Emergency Department (ED) attendances, before the introduction of Emergency Care Data Sets (ECDS). It is no…
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My Future Self, I hope the Emergency Department has learned these lessons
Read moreDr Mark Harmon is our Brand and Strategy Director here at eConsult. He is also an A&E clinician who works at Lewisham Hospital. Mark’s journey into healthcare wasn’t a typical…
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How much money could the NHS save by reducing Outpatient DNAs?
Read moreAccording to Hospital Episode Statistics (HES) data in 2019-20, outpatient attendances (whether first or subsequent) as a proportion of total appointments have decreased from 80.1% to 77.2% in the last…
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ERF: what is it and how can it help hospital departments clear the backlog?
Read moreThe Elective Recovery Fund (ERF) is a £1 billion fund made available to help hospitals recover their levels of activity, post COVID-19 pandemic. Outpatient consultations are part of this scope.…
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Voice of the user: how net promoter score helps us turn your feedback into features
Read more“Your feedback is very important to us”. If you have used any digital product or service, you have almost certainly read that phrase hundreds of times — and you might…
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We can’t achieve remote consultation targets with video or telephone alone – we need both.
Read moreOutpatient care is a problem area primed and ready for innovation and service redesign. There were 125 million outpatient appointments recorded in HES data in 2019-20, (67% more than ten…