eConsult blog
News and think pieces from the eConsult team


Meet the team: Clayton Cosgrove, Product Manager
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Meet the team: Clayton Cosgrove, Product Manager
What is your job title and how would you describe your role at eConsult? I am the Product Manager for Ecosystems here at eConsult. My job is to look at…
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How to build a care navigation team for online consultation triage in your practice
Rachel Madden, Clinical Triage Care Navigation Lead, and Dr James Perry, GP at Marine Lake Medical Practice ran a webinar in June 2022 explaining how they had implemented clinical triage…
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How to unlock the extra DES funding available to PCNs
The revised Network Contract Directed Enhanced Service (DES) encompasses several changes that can be hard to understand. We’ve done our best to clearly lay out what some of this new…
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Choosing the right online consultation platform
Online services, consultations and digital triage have become a regular part of GP practices since their introduction as part of the NHS’s 2016 GP Forward View. Eight years later and…
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eConsult implements UK’s first blueprint for virtual outpatient departments to reduce waiting list backlog | Press release
eConsult, the UK’s leading digital triage provider, has entered into a six-year agreement with Mid and South Essex NHS Foundation Trust to deliver the UK’s first blueprint for its 48…
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Homerton Emergency Department is set to roll out eTriage to help reduce waiting times | Press release
Homerton University Hospital in East London is set to roll out an electronic check-in service in its Emergency Department that combines eTriage by eConsult Health with Cerner’s Millennium electronic patient…
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How collecting patient information digitally can support triage nurses
Triage nurses are one of the most valuable roles within an Emergency Department, but they are placed in increasingly difficult situations. Departments are crowded, staff are stretched, patients are frustrated…
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Dr James Perry: How we’ve introduced clinician efficiency with eConsult
The two most important things you should look for from your online consultation provider are: My practice, Marine Lake Medical Practice on The Wirral, Merseyside looks after over 19,500 patients.…
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Clinical triage is essential to any safe online consultation platform
Would you drive a car without seatbelts or an airbag? I don’t think most people would. These are safety features that you hope won’t be necessary, but are there in…
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eConsult Health partners with Intersystems to help streamline NHS triage | Press release
Read the updated Intersystems and eConsult case study Market-leader in digital triage and remote consultation solutions selects advanced data capabilities of InterSystems IRIS for Health™ platform to achieve critical integration…
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Dr David Cooper: My perspective of eConsult, 5 years in
Dr David Cooper recently took part in a webinar about digital asynchronous consultations where he spoke about the patient and practice benefits of having used eConsult for the past 5…
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New Chief Technology Officer joins eConsult Health | Press release
Ex BMJ and Your.MD and CTO Rex Cooper joins the health tech leader as it hits 20 million remote consultations. eConsult, the UK’s leading digital triage system for NHS GPs,…