Meet the team: Clayton Cosgrove, Product Manager
How much money could the NHS save by reducing Outpatient DNAs?
According to Hospital Episode Statistics (HES) data in 2019-20, outpatient attendances (whether first or subsequent) as a proportion of total appointments have decreased from 80.1% to 77.2% in the last…
ERF: what is it and how can it help hospital departments clear the backlog?
The Elective Recovery Fund (ERF) is a £1 billion fund made available to help hospitals recover their levels of activity, post COVID-19 pandemic. Outpatient consultations are part of this scope.…
We can’t achieve remote consultation targets with video or telephone alone – we need both.
Outpatient care is a problem area primed and ready for innovation and service redesign. There were 125 million outpatient appointments recorded in HES data in 2019-20, (67% more than ten…