eConsult blog

The NHS App is a simple and secure way to access a range of NHS services via an app or through your browser. It’s the easiest way to prove your…

There seems to be a running joke in primary care practices… How many toolbars does someone working in a GP practice need? The answer is one, of course. The eConsult…

Updated instructions below (June 2021) COVID-19 has accelerated the use of virtual health services, with over 70% of patient requests to a GP practice now receiving alternatives to face-to-face consultations.…

Official welcome to Q doctor Over the last 12 months, eConsult has hit a series of major milestones, including being the platform of choice for over 3,300 GP surgeries, patients…

How should GPs cope with bottlenecks and rising demand for services? The pandemic has put this important question into the spotlight. At a time of great strain, how do we…

Mental health issues have always been a common reason for patients to consult with their GP, but over the last year COVID-19 has caused disruption to so many lives, and…

Patients sometimes complain that eConsult “asks too many questions”. We respectfully disagree. If you’ve never been a GP, it’s easy to understand why, in the age of chatbots, a patient…

What are they and why do they matter? DIGITISE RESPONSIBLY The present coronavirus pandemic has brought about unprecedented global challenges, not least within the healthcare sector. Within our business alone,…

GPs call on providers of digital services to answer ‘tough questions’ about how much patient data they keep and how they plan to use it LONDON, February 2021: Research reveals…

You wouldn’t drive a car without seatbelts or an airbag. These are safety features that you hope won’t be necessary, but they are there in case something goes wrong. In-built…

Judy’s story Judy had been back and forth to her GP practice for over two years with ‘spotting’. Initially, the GP practice had prescribed hormone creams. Considering her age, and…

Every patient and patient population is different. As a whole, they can all benefit from practices introducing new digital services. Explaining these changes to patients and embedding them in can…