eConsult blog

Rachel Madden, Clinical Triage Care Navigation Lead, and Dr James Perry, GP at Marine Lake Medical Practice ran a webinar in June 2022 explaining how they had implemented clinical triage…

The revised Network Contract Directed Enhanced Service (DES) encompasses several changes that can be hard to understand. We’ve done our best to clearly lay out what some of this new…

Online services, consultations and digital triage have become a regular part of GP practices since their introduction as part of the NHS’s 2016 GP Forward View. Eight years later and…

The two most important things you should look for from your online consultation provider are: Whether it can safely help you care navigate patients to the right service or appointment…

Would you drive a car without seatbelts or an airbag? I don’t think most people would. These are safety features that you hope won’t be necessary, but are there in…

Dr David Cooper recently took part in a webinar about digital asynchronous consultations where he spoke about the patient and practice benefits of having used eConsult for the past 5…

The NHS App is a simple and secure way to access a range of NHS services via an app or through your browser. It’s the easiest way to prove your…

There seems to be a running joke in primary care practices… How many toolbars does someone working in a GP practice need? The answer is one, of course. The eConsult…

Since the start of the COVID-19 pandemic in March 2020, clinics are identifying a large proportion of patients whose questions can be responded to virtually, without the need to bring…

Official welcome to Q doctor Over the last 12 months, eConsult has hit a series of major milestones, including being the platform of choice for over 3,300 GP surgeries, patients…

How should GPs cope with bottlenecks and rising demand for services? The pandemic has put this important question into the spotlight. At a time of great strain, how do we…

Mental health issues have always been a common reason for patients to consult with their GP, but over the last year COVID-19 has caused disruption to so many lives, and…