eConsult blog
News and think pieces from the eConsult team


5 steps to patient education with online consultations
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5 steps to patient education with online consultations
Every patient and patient population is different. As a whole, they can all benefit from practices introducing new digital services. Explaining these changes to patients and embedding them in can…
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Total Triage – the new normal
COVID-19 (coronavirus) has accelerated many practices to a digital-first model of care. With over 6 years worth of experience across 3000 NHS GP practices, we are here to help you…
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How to transform patient care with post-consultation information prescriptions: Healthinote & HCI videos
COVID-19 has accelerated the use of virtual health services, with over 70% of patient requests to a GP practice now receiving alternatives to face-to-face consultations. In addition to video consultations,…
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Working together with NHS Digital
We worked with NHS Digital to integrate eConsult into the NHS App, including single sign-on with NHS login eConsult is the first online consultation supplier to integrate with the NHS…
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What is triage and why is it important?
To decide the order of treatment of patients Triage: Definition from Oxford Languages Every day, GP practices receive requests for help or advice through patients calling in, walking in, and…
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What is an eConsult or an online consultation?
Online consultations have become more common during COVID-19, with the NHS and GP practices trying to balance protecting patients and staff while continuing to provide the support and care required.…
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How supplier collaboration can produce better outcomes for NHS patients and GPs
Technological innovation has never been as prominent in general practice as it is today. From digital triaging through to video consultations, GPs now have access to a range of platforms…
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Clinical Review Questionnaires
Practices manage significant numbers of patients with long term conditions (LTCs e.g. asthma, contraceptive pill review, COPD etc). These patients are required to be reviewed on a periodic basis to…
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Post Consult Message – a better way to respond to patients
eConsult is the most widely used online consultation platform. Patients submit their requests to practices remotely, and the practice can use a post consult message to respond to that patient…
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Beacon Medical Group – Implementation of a new model of care supported by eConsult
Beacon Medical Group are one of the pioneer practices when it comes to the Total Triage model of care using an online consultation solution. Following the initial model that was…
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eConsult is now live in over 3,000 NHS GP practices
Calsayseat Medical Group has become the 3,000th practice to go live with digital triage provider eConsult Online triage improves the flow of primary care patients and directs them to the right…
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eConsult is the first online consultation service to be integrated with the NHS App
eConsult is the first online consultation provider available in the NHS App. Your patients have the first access to this service and can now submit an eConsultation to your practice…