Patient Benefits

Get Medical Advice 24/7

With eConsult patients can check their symptoms anytime, anywhere, and receive on the spot medical advice and treatment guidance, be it in the middle of the night or at their desk during the working day.

Get The Answer Sooner

eConsult effectively reduces the time to a successful patient outcome by educating patients on how to self manage their symptoms at home and signposting them to the most suitable services that can provide effective treatment solutions.

Capture Critical Illness Earlier

eConsults online consultation form red flags any time critical or serious medical symptoms so patients can quickly seek out the urgent care and attention they need, without compromising their health waiting for a face-to-face appointment.

Feel More Satisfied

In pilot studies eConsult received a 95% satisfaction rate from the patients who used the service as part of their general practice’s trial, helping to significantly improve patient doctor relations and increase confidence in primary care.

Diagnosis Without Leaving Your Desk

With eConsult patients are able to have their symptoms remotely assessed by their own family GP without the need to visit the surgery in person, negating the need to take time off work or use precious holiday days for the sake of a 10-minute consultation.

Medication At Your Convenience

eConsult makes it possible for repeat prescriptions to be reissued without the patient having to make a GP facing appointment. The prescription can simply be collected at a local pharmacy of the patients’ choosing, at a time that suits them.

Commissioner on eConsult

“Giving patients the option of self-managing presenting conditions is definitely the way forward in terms of extending patient choice and helping to manage the increasing demand faced by our GPs.”

Jeanette Hucey, Associate Director of Transformation Basildon and Brentwood CCG

GPs on eConsult

“eConsult is the way forward in 21st Century patient access to primary care. Our GPs like it as it provides a time efficient and safe way to manage a wide range of patient health issues.”

Dr Ajit Kadirgamar Clinical Lead for The Practice +

Patients on eConsult

“Technically very simple and no jargon. Quicker with no waiting. I was able to go straight to pharmacist. Highly recommend as a first port of call.”

Chris, Patient at Docklands Medical Centre, London

See for yourself how simple it is for patients to use eConsult with our interactive live demo.