How does eConsult work?

  1. Set-up

    • We designed eConsult to be as simple as possible: just add a banner to your existing practice website
    • We share our extensive experience of best practices to tailor eConsult to your needs. We are fully interoperable with your clinical system
    • The more your patients use it, the bigger the benefits you’ll see
  2. Your patients’ eConsult experience

    • Patients can choose self-help or pharmacy advice for their condition, and​ send through an admin request online or self-refer to local services
    • If patients want advice from their doctor, they can submit a short form and photograph (if relevant) about their symptoms or condition which is sent to the practice
    • eConsult captures over 100 common clinical conditions, with built-in red flags to highlight critical symptoms that may require immediate or urgent intervention
  3. You receive the patient’s eConsult

    • eConsult reports are sent securely as a short PDF directly into the clinical system, to be triaged by your staff as appropriate
    • Standardised questions mean nothing is missed, and allows GPs to familiarise themselves with the reports
    • Having a patient history up front means you can quickly decide on the next steps, with only around 30% patients needing a face-to-face follow up

Get in touch

Sound good?

Find out more about features and pricing.

If you are a patient and want to contact your own NHS GP, online with eConsult click here to start.

Contact us