How it works

eConsult is easy for patients and practices

eConsult lets your patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services.

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You'll wonder how you did without it

It takes GPs only 2-3 minutes to process an eConsult, and research shows that 70% of requests are closed without the need for a
face-to-face appointment. Your patients can get NHS based help via eConsult anytime, even outside of surgery hours.

Discover the benefits


Your patients are safe. Your data is secure

Our Clinical Governance Board ensures a robust red flagging system is applied to every patient request. We are fully compliant and use the highest security standards to ensure you and your patients’ data is always secure.

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Case studies

It works for every kind of practice

We understand every practice is different because we’re GPs too. eConsult adapts to your workflow and fits around your needs, so patients can consult with their own NHS GP online.

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"My experience was first class, I needed a prescription for eye drops which I’d had several years ago & the condition had flared again. It was ideal to just request the prescription without having to take up a valuable face to face or telephone appointment. I’m very happy with eConsult & will definitely use it in the future & recommend it to family & friends."

Trish, Stillmoor House Medical Practice, Bodmin

"Very impressed - a doctor had assessed my symptoms and identified the need for action the same day. Very efficient and saved a visit either to A&E or walk in centre."

Patient, The Drayton Surgery, Portsmouth

"Perfect service. Means I didn't have to find time during my working day to make a call. I didn't take up an appointment slot. I was left a clear message and felt well looked after."

Patient, Park Road Group Practice, Surrey Heath

"This service means I don't have to waste Doctors time, and it means my sick note can be made available to me simply and efficiently. It's a great service."

Patient, Fordingbridge Surgery, West Hampshire


Experience eConsult for yourself by
requesting a live demo

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Get in touch

Sound good?

Find out more about features and funding opportunities.

Contact us