How it works

eConsult is easy for patients and practices

eConsult lets your patients consult with their own NHS GP by completing a quick online form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services.

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You'll wonder how you did without it

It takes GPs only 2-3 minutes to process an eConsult, and research shows that 70% of requests are closed without the need for a
face-to-face appointment. Your patients can get help via eConsult anytime, even outside of surgery hours.

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Your patients are safe. Your data is secure

Our Clinical Governance Board ensures a robust red flagging system is applied to every patient request. We are fully compliant and use the highest security standards to ensure you and your patients’ data is always secure.

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Case studies

It works for every kind of practice

We understand every practice is different because we’re GPs too. eConsult adapts to your workflow and fits around your needs.

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"The speed at which my request was handled was impeccable and has ensured my symptoms have improved instead of progressing into something more serious. I also feel that by writing down a problem I feel I am more likely to get the whole picture across better than... a face to face consultation."

Patient, Sidcup Medical Centre, Bexley

"Very impressed - a doctor had assessed my symptoms and identified the need for action the same day. Very efficient and saved a visit either to A&E or walk in centre."

Patient, The Drayton Surgery, Portsmouth

"Perfect service. Means I didn't have to find time during my working day to make a call. I didn't take up an appointment slot. I was left a clear message and felt well looked after."

Patient, Park Road Group Practice, Surrey Heath

"This service means I don't have to waste Doctors time, and it means my sick note can be made available to me simply and efficiently. It's a great service."

Patient, Fordingbridge Surgery, West Hampshire


Experience eConsult for yourself by
requesting a live demo

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Get in touch

Sound good?

Find out more about features and funding opportunities.

Contact us