We will always keep asking the right questions.
The solution to effective digital triage is asking every question that matters, every time.
Just like your reception team, we don’t let every request through.
It takes time to get quality information.
Online consultations have opened the floodgates as patients are now finding it ‘easier’ to consult the practice. eConsult makes the patient work a little bit harder and therefore we feel this is not only safer but also lowers the number of online consultations that a practice receives compared to other solutions.
Want to talk things through?