What can eTriage do?

eTriage is an intelligent automated triage solution for Urgent and Emergency Departments. Patients use a simple, user-friendly tablet-based system to fill in their own details and why they have to come to A&E. eTriage collects the information, looks the patient up on the NHS Spine, captures relevant ECDS data, takes a focused, robust and consistent triage history on the presenting complaint and processes the information immediately into the hospital clinical system, prioritising patients by clinical need.

eTriage red-flags patients with the most critical symptoms and triages all patients into 5 priority categories so you know who is in your waiting room, what is wrong with them, and which patients you should see first.

eTriage is simple and easy to use

  1. Easy to use

    The familiar tablet-style interface means patients will understand how to use it from the get-go

  2. Patients are verified upfront

    We match patients to the SPINE using their NHS details so you know who you’re treating

  3. Detailed history taken every time

    eTriage asks all the questions you need to ask of your patients in a structured and detailed way, so you have the information you need to treat them

  4. Built-in red-flagging

    Our intelligent system will red-flag patients with critical symptoms and alert you so that you can start treating immediately

Read the Western Sussex A&E case study

Other key features of eTriage

  • Emergency Care Data Set (ECDS) look up

    eTriage automatically collects your patients ECDS information while they are checking in so you don’t have to. This can save a huge amount of time when multiplied across all your patients.

  • eConsult clinical team photo

    Award-winning clinical governance

    We believe our clinical governance process is second to none. Patient safety is our number one priority so we never release anything that has not gone through our thorough process.  Our team of over 26 NHS clinicians and specialists meets regularly to build and review all our content.

  • Interoperability

    Our team actually works in hospitals so we understand how important it is making sure our products work with your clinical systems. eTriage will be fully interoperable with your clinical system. 

  • Reduced waiting times for patients

    Reduced time to initial assessment and reduced time to treatment, improved patient flow and patient experience, which creates a safer waiting room and enhanced outcomes.