Emergency Department Benefits

  • eTriage auto-triages patients based on their clinical need reducing emergency department waiting times
  • Urgent patients are flagged immediately alerting your clinicians
  • Patient safety comes first – We have a dedicated clinical governance team made of specialists from across the NHS
  • More efficient patient consultations as their history already taken
  • We have seen improvement in initial assessment KPIs (first assessment within 15 minutes) from 75% to 100%: reducing emergency department waiting times
  • User focused product updates

Admin Benefits

  • Self-check-in so the admin team can concentrate on other tasks and reducing the waiting times
  • Standardised history taken from patient no matter the time of day or night
  • We have full interoperability to all clinical systems
  • Easy to access and view full patient audit trail
  • It is not just for the young: 99% of patients self select to use automated check-in and triage on tablets. We see 26% of patients aged 65 years and above.

Patient Benefits

  • eTriage reduces emergency department waiting times, with multiple patients able to submit symptoms at once 24/7
  • Patients take an average of 4 minutes from arrival, to check-in and triage
  • Simple questions for easy self-check-in
  • Life threatening conditions flagged quickly, alerting clinicians immediately
  • A full and detailed history is taken from all patients on arrival so the right care can be given to those who need it first

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