“Does it feel like you’ve been hit over the head with a baseball bat?”

This might seem like a strange question, but it saved the life of a 23-year-old man with a “headache” whose subdural hematoma was immediately and urgently identified in A&E by our triage platform.

Just like your reception team, we don’t let every request through

It takes time to get quality information.

Online consultations have opened the floodgates as patients are now finding it ‘easier’ to consult the practice.  eConsult makes the patient work a little bit harder and therefore we feel this is not only safer but also lowers the number of online consultations that a practice receives compared to other solutions.

And so, we keep asking questions.

Want to talk things through with our team?