What is eConsult?
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3,292 NHS practices, eConsult gives millions of patients access to their own GP online.
Live in
3,283
GP practices
Offering over
28 million
patients online access
There is no doubt high-tech innovations such as eConsult are the future of General Practice.
We are delighted to be offering new ways of consulting with our patients including video consultations and eConsult.
These are incredibly safe and convenient ways for our patients to access appropriate healthcare and advice. We have ensured safeguards are built into our systems for vulnerable patients and are working with our local communities to assist patients who struggle to get online.
Dr Kennedy, AWC Modality’s new executive partner: Read more
How does eConsult work?
eConsult is easy for patients and practices
eConsult lets your patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services.
See how it works
Benefits
You'll wonder how you did without it
It takes GPs only 2-3 minutes to process an eConsult, and research shows that 70% of requests are closed without the need for a
face-to-face appointment. Your patients can get NHS based help via eConsult anytime, even outside of surgery hours.
Features
What can eConsult do?
Find out everything that eConsult can do for your practice and patients. We have over 5 years’ of experience so we have built a product that keeps your patients safe and does what you need.
Find out more
Safety
Your patients are safe. Your data is secure
Our Clinical Governance Board ensures a robust red flagging system is applied to every patient request. We are fully compliant and use the highest security standards to ensure you and your patients’ data is always secure.
Learn more
Case studies
It works for every kind of practice
We understand every practice is different because we’re GPs too. eConsult adapts to your workflow and fits around your needs, so patients can consult with their own NHS GP online.
View case studies
eConsult demo
Experience eConsult for yourself by
requesting a live demo
Please note: If you want to contact your own NHS GP practice for medical requests, please visit their practice website to submit an eConsult.
Try eConsult
Get in touch
Sound good?
Find out more about features and pricing.
If you are a patient and want to contact your own NHS GP, online with eConsult click here to start.
What are online consultations?
An online consultation enables you to contact a GP or other health professional over the internet. It saves you waiting for an appointment or going to the GP surgery. You can tell your GP about your health using a smartphone, tablet or computer. The type of online consultation you have depends on your GP surgery.
What is eConsult?
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.