4 ‘patient education’ steps that actually work
There are lots of different ways to engage with your patients. From experience across over 3000 practices, we have chosen our top 4 marketing techniques which make the most difference.
Download our guide to help walk you through these top tips. None of these should take long to complete.
- Practice website – Make sure when users go to your practice website they can access eConsult easily. Top Tip – look at your website in your smartphone. Is it easy to navigate?
- Staff training – Does everyone in your practice know what eConsult is, how a patient would access it, and how to use it? Top Tip – get everyone in the practice to submit one eConsult using the name ‘Mickey Mouse’ – if your staff know how to use it, they can explain to patients.
- Text Messaging – Send a message to all your patients with a link of where to eConsult, or choose a demographic that would benefit from eConsult immediately and message them.
- Answerphone – Patients will phone in and will have to wait in a phone queue, let them know they could send in their request immediately if they go online.