Official welcome to Q doctor Over the last 12 months, eConsult has hit a series of major milestones, including being the platform of choice for over 3,300 GP surgeries, patients…

How should GPs cope with bottlenecks and rising demand for services? The pandemic has put this important question into the spotlight. At a time of great strain, how do we…

Mental health issues have always been a common reason for patients to consult with their GP, but over the last year COVID-19 has caused disruption to so many lives, and…

Patients sometimes complain that eConsult “asks too many questions”. We respectfully disagree. If you’ve never been a GP, it’s easy to understand why, in the age of chatbots, a patient…

What are they and why do they matter? DIGITISE RESPONSIBLY The present coronavirus pandemic has brought about unprecedented global challenges, not least within the healthcare sector. Within our business alone,…

GPs call on providers of digital services to answer ‘tough questions’ about how much patient data they keep and how they plan to use it LONDON, February 2021: Research reveals…

After analysing 5,000 urgent warning redirections on an anonymised basis, we discovered that musculoskeletal (MSK) questionnaires made up around 19% of these urgent warnings. Further analysis found that 31% of…

Judy’s story Judy had been back and forth to her GP practice for over two years with ‘spotting’. Initially, the GP practice had prescribed hormone creams. Considering her age, and…

Every patient and patient population is different. As a whole, they can all benefit from practices introducing new digital services. Explaining these changes to patients and embedding them in can…

COVID-19 (coronavirus) has accelerated many practices to a digital-first model of care. With over 6 years worth of experience across 3000 NHS GP practices, we are here to help you…

We worked with NHS Digital to integrate eConsult into the NHS App, including single sign-on with NHS login eConsult is the first online consultation supplier to integrate with the NHS…

To decide the order of treatment of patients Triage: Definition from Oxford Languages Every day, GP practices receive requests for help or advice through patients calling in, walking in, and…