eConsult blog
News and think pieces from the eConsult team
Patient Safety Commissioner-Initiatives: Improving patient safety at the Emergency Department front door
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eConsult Health wins government funding for its intelligent triage support and assignment solution | Press release
A workload management solution that uses artificial intelligence to intelligently triage and route patient requests to the most appropriate contact within GP surgeries has been successful in the latest (second)…
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How to transform patient care with post-consultation information prescriptions: Healthinote & HCI videos
Since the start of the COVID-19 pandemic in March 2020, clinics are identifying a large proportion of patients whose questions can be responded to virtually, without the need to bring…
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Bigger and Better
Official welcome to Q doctor Over the last 12 months, eConsult has hit a series of major milestones, including being the platform of choice for over 3,300 GP surgeries, patients…
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eConsult Health acquires Q doctor | Press release
eConsult Health acquires Q doctor, bringing digital triage, video and SMS together in a single platform for GPs and hospitals LONDON, UNITED KINGDOM – 24th May 2021 – eConsult Health,…
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Online triage doesn’t create demand, it enables safer access
How should GPs cope with bottlenecks and rising demand for services? The pandemic has put this important question into the spotlight. At a time of great strain, how do we…
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How online consultations can support patients with mental health issues
Mental health issues have always been a common reason for patients to consult with their GP, but over the last year COVID-19 has caused disruption to so many lives, and…
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Too many questions? We respectfully disagree
Patients sometimes complain that eConsult “asks too many questions”. We respectfully disagree. If you’ve never been a GP, it’s easy to understand why, in the age of chatbots, a patient…
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DCB0129 & DCB0160
What are they and why do they matter? DIGITISE RESPONSIBLY The present coronavirus pandemic has brought about unprecedented global challenges, not least within the healthcare sector. Within our business alone,…
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GPs and patients ‘concerned’ about data collection policies of private sector NHS suppliers
GPs call on providers of digital services to answer ‘tough questions’ about how much patient data they keep and how they plan to use it LONDON, February 2021: Research reveals…
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eConsult Health receives a share of an SBRI grant | Press release
eConsult Health was recently announced as one of twelve MedTech companies awarded a share of a £1.13 million grant by SBRI Healthcare, a body that works with businesses to identify…
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How we analysed pain scores to reduce inappropriate redirection and improve the patient experience
After analysing 5,000 urgent warning redirections on an anonymised basis, we discovered that musculoskeletal (MSK) questionnaires made up around 19% of these urgent warnings. Further analysis found that 31% of…
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eConsult is a lifesaver…it picked up my cancer!
Judy’s story Judy had been back and forth to her GP practice for over two years with ‘spotting’. Initially, the GP practice had prescribed hormone creams. Considering her age, and…